How we vet our Pagers | The Page

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How we vet contractors

Each project is managed by a proven expert.

The vetting process

Company screening

We start with a thorough check of the company’s background. This helps us gather key information to see if their profile suits The Page.

Introductory call

After the background check, we arrange a call to learn more about the business. We ensure our values, goals, and expectations align.

Application

Following the call, contractors submit an application. This includes quote templates, payment plans, accreditations, insurance documents, project photos, two references, and a list of services and areas covered.

Site visit & sign

We visit at least two completed projects per contractor. This allows us to inspect their work quality, client interaction, and team dynamics. After this, we sign a service level agreement (SLA) outlining the requirements contractors must meet.

How we find our Pagers

01

Direct requests

Many contractors reach out to us directly and go through our detailed vetting process. We accept less than 5% of contractors who apply to become a ‘Pager’.

02

Seeking out new experts

We remain committed to finding great talent wherever they are. A dedicated team reaches out to reputed contractors who align with our vision.

03

Referrals

We also receive trusted referrals from our Pagers, homeowners, and even our own employees – all trusted and vetted.

We work closely with our Pagers

Homeowner reviews

We receive reviews directly from our homeowners after they’ve used our contractors.

Weekly calls

We touch base weekly with all our contractors to get feedback from them and we give feedback to them.

Scheduled check-ins

We check in with our contractors regularly throughout your project to make sure it runs smoothly.

Support until the end

We’re with you at every step – count on us until every last bit of snagging is complete.

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  • Free one-to-one renovation coaching
  • Match with the top 10% of London’s contractors
  • Unbeatable homeowner reviews
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