We don’t just vet our Pagers, we know them
When we put a Pager forward for your project we’re handing over someone we’ve worked alongside, and trust.
<7% acceptance rate
Only 1 in 15 builders that apply to work with us become Pagers.
80 active Pagers
Working across London, and neighbouring counties.
4.8 on Trustpilot
So you’re not just taking our word for it
1,300+ homeowners
Renovated with someone we’d send to our own home
Our Pager vetting process
Finding a great contractor on your own means relying on Google, gut feel, and hope. We built a different standard – one that takes weeks, not minutes.
Companies House check
We research this in-depth; whether the company directors have any previously dissolved businesses or name variations. Any liquidation of past businesses is also a deal-breaker.
Online reviews
A full evaluation across all platforms. Negative reviews are a deal-breaker for us, unless there are only one or two that the contractor can prove are unjust.
Two site visits
One mid project and one finished project, with the homeowner present. This allows us to inspect their work quality, client interaction, management and team dynamics. You’re not just trusting word of mouth or a few photos, you’re trusting work that we have stood in front of and assessed, done by someone with whom we’ve shaken hands, and have a relationship.
Three references
Phone calls are had with three previous clients from projects within the last 12 months, where we discuss everything including quote to final invoice ratio.
Insurance coverage
They must be in line with The Page standards. Different Pagers need different insurances depending on the project sizes they undertake.
Accreditations
We check for mandatory qualifications and make sure we have any other accreditations on file.
Other criteria
Quote templates: Structured, itemised quotes with no vague line items that expand later.
Payment plans: Must be staged and structured to align with project milestones.
Project management ability: Coordinating trades, deliveries, and timelines. Without it, you’ll lose time and money.
Communication skills: Client relationships can be ruined by poor updates and relaying of details, no matter how skilled the builder.
Right to work: Fully verified. No exceptions.
Company structure: We understand and approve of who we’re working with; their team, subcontractors, how they’re organised.
Company’s 5 year plan: We work with driven individuals and companies that want to expand. Fly-by-night operators are out.
Contract
If their efficiency, communication, and time-keeping skills have met our requirements. Before we match a Pager to any homeowner, they’ve signed a commitment to our standards in writing. Not a verbal agreement – a formal contract.
Business understanding
We ensure that our values, goals, and expectations align and that they have the attitude to functionally fit in well with our model and existing system.
We get to know them as people, not just builders, and want them to be as interested in us as we are in them – excited by the prospect of working together and for them to vet us too!
What we know about our Pagers
What they’re genuinely best at
Not the list of services on their website, but where their work is genuinely exceptional and where it’s merely fine.
The size of job they thrive on
Every builder has a range, so we work out where they excel and match them to the jobs that are the best fit.
How they communicate
Some send photos every day, some send a summary on a Friday. What matters more is whether a problem gets raised the day it appears or the day it becomes expensive.
Who they work well with
Families with small children, owners living in through the build, clients trusting us from abroad. These are different jobs and they suit different people.
Some of our expert Pagers
Altin
“Perfect match for my project. Very kind and easy to work with. ”
Gregory
“Gregory was extremely cooperative and we’re very happy with the work. Highly recommend for a stress-free reno!”
Work with the best in your area
- Free one-to-one renovation coaching
- Personalised Pager matching
- Unbeatable homeowner reviews