How we vet our Pagers

We research this in-depth; whether the company directors have any previously dissolved businesses or name variations. Any liquidation of past businesses is also a deal-breaker.

A full evaluation across all platforms. Negative reviews are a deal-breaker for us, unless there are only one or two that the contractor can prove are unjust.

One mid project and one finished project, with the homeowner present. This allows us to inspect their work quality, client interaction, management and team dynamics. You’re not just trusting word of mouth or a few photos, you’re trusting work that we have stood in front of and assessed, done by someone with whom we’ve shaken hands, and have a relationship.

Phone calls are had with three previous clients from projects within the last 12 months, where we discuss everything including quote to final invoice ratio.

They must be in line with The Page standards. Different Pagers need different insurances depending on the project sizes they undertake.

We check for mandatory qualifications and make sure we have any other accreditations on file.

Quote templates: Structured, itemised quotes with no vague line items that expand later.

Payment plans: Must be staged and structured to align with project milestones.

Project management ability: Coordinating trades, deliveries, and timelines. Without it, you’ll lose time and money.

Communication skills: Client relationships can be ruined by poor updates and relaying of details, no matter how skilled the builder.

Right to work: Fully verified. No exceptions.

Company structure: We understand and approve of who we’re working with; their team, subcontractors, how they’re organised.

Company’s 5 year plan: We work with driven individuals and companies that want to expand. Fly-by-night operators are out.

If their efficiency, communication, and time-keeping skills have met our requirements. Before we match a Pager to any homeowner, they’ve signed a commitment to our standards in writing. Not a verbal agreement – a formal contract.

We ensure that our values, goals, and expectations align and that they have the attitude to functionally fit in well with our model and existing system.
We get to know them as people, not just builders, and want them to be as interested in us as we are in them – excited by the prospect of working together and for them to vet us too!