Your London home renovation questions, answered honestly

The Page is London’s renovation support service that makes home improvements stress-free and successful. We’re your expert friend who guides you through every step of your renovation journey, from planning to completion. We match you with our local, vetted contractor partners (called Pagers) and provide ongoing support via WhatsApp and phone, so you get quality results without the usual renovation headaches.

We start with a consultation (a 15 min briefing call) to understand your project and goals. Then we match you with the right Pagers from our vetted network, help you compare quotes, and support you throughout the entire renovation. Think of us as your renovation coach – we help you understand the process so you can manage it with confidence, we support you so that everything runs smoothly, ensure quality standards, and solve problems so you can focus on creating your dream home rather than worrying about what might go wrong.

We’ve successfully supported over 1,500 London homeowners to upgrade their homes ranging from small shower rooms to full extensions and internal refurbs of £250k+, so we know what works. Our Pagers are skilled contractors who’ve trained with prestigious construction companies before going independent. We continuously vet them for quality, reliability, and values alignment. Most importantly, we’re accountable to you throughout the process – if something isn’t right, we fix it.

All work completed by our Pagers comes with comprehensive workmanship guarantees. We stand behind every project because we carefully select contractors who share our commitment to quality. If issues arise, we handle the resolution process directly – you’re never left dealing with problems alone. Throughout the full process and beyond your final snag, we’re here if you need support.

Thomas is our founder who started The Page after experiencing the typical renovation frustrations firsthand. He built our network of trusted Pagers and developed our support system to eliminate the stress, uncertainty, and communication issues that plague most renovation projects. His mission is creating better relationships between homeowners and skilled contractors.

Our service is free because our Pagers pay us a small fee when they complete a project. This means you get expert guidance and support at no cost, while our contractors get access to well-planned projects with committed homeowners. Everyone wins – you get better results (and a stress-free renovation to feel smug about!), they get better work.

We’ll discuss your project goals, timeline, and budget honestly. We’ll explain what’s realistic, what to expect, and whether your project is a good fit for our network. No sales pressure – just straightforward advice from experts who’ve seen it all before. If we’re right for each other, we’ll explain next steps. If not, we’ll point you in the right direction.

Absolutely. There’s no obligation to proceed after our briefing call, and no commitment to use the Pagers we match you with. We want you to feel confident about your decisions. Our job is providing guidance and options – the final choices are always yours.

A complete bathroom renovation in London typically costs £10-12K plus fixtures and fittings. This covers everything from removing the old bathroom, updating plumbing and electrics, tiling, and installing quality fixtures. The final cost depends on the size of your bathroom, the quality of fixtures you choose, and any structural changes needed. We provide transparent, fixed-price quotes so you know exactly what you’re paying upfront – no nasty surprises.

Kitchen renovations vary significantly based on size and specification, but expect to invest £15-40K for a quality kitchen renovation in London. This includes removing the old kitchen, updating utilities, installing new units, worktops, appliances, and finishing work. We’ll give you a detailed breakdown during your briefing call so you can make informed decisions about where to invest your budget for the best return.

For most bathroom and kitchen renovations, you won’t need an architect – our experienced team can handle the design and technical requirements. However, for extensions, loft conversions, or major structural changes, an architect becomes essential for planning permission and building regulations. We’ll advise you honestly about what’s needed for your specific project and can recommend trusted architects, structural engineers and other technical experts when required.

Timeline depends on the project scope: bathroom renovations typically take 2-3 weeks, kitchen renovations 3-4 weeks, and full house renovations 8-16 weeks. We provide realistic timelines upfront and our Pagers (our vetted contractor partners) stick to them because they’re specialists who plan properly. No more guessing when your home will be back to normal.

Start with the spaces that impact your daily life most – usually bathrooms. Many of our clients begin with bathroom renovations within months of moving in, then progress to kitchens and eventually full renovations. We’ll help you create a phased approach that fits your budget and lifestyle, so you can spread costs over time while enjoying improvements as you go.

Full house renovations in London typically range from £50K to £250K depending on the property size, scope of work, and finish quality. A typical Victorian terraced house might cost £80-150K for a complete renovation including kitchens, bathrooms, flooring, decorating, and updating all utilities. We’ve completed over 1,500 projects, so we can give you accurate budget guidance based on your specific property and goals.

Trust shouldn’t be a gamble. We work exclusively with vetted Pagers – skilled contractors who’ve trained with prestigious construction companies and share our values of quality, transparency, excellence and reliability. We continuously monitor their work, support with all communication, and provide full accountability throughout your project. You get the expertise without the uncertainty.

Our Pagers are specialist renovation teams, not jack-of-all-trades. They’ve honed their skills with high-end construction companies before branching out independently. They’re typically non-British, incredibly hardworking, and care deeply about their craft. Most importantly, they don’t need to market themselves because we bring them quality work – they focus purely on delivering excellent renovations.

We’re with you every step of the way via WhatsApp and phone, acting as your expert friend and accountability partner. We speak both your language and the contractors’ language, ensuring nothing gets lost in translation. Our team has supported over 1,500 homeowners, so we know what good looks like and make sure you get it.

You’re never alone when something needs attention. We are in regular contact and resolve issues quickly because we maintain strong relationships with our Pagers. No more stressful phone calls or wondering if you’re being taken advantage of – we’re your advocate throughout the process.

Avoid paying large sums upfront – that’s a red flag but it does depend a lot of the type and size of project. Standard practice is a deposit of (10-30%) to secure materials, with progress payments tied to completed milestones. Never pay the full amount before completion. We’ll guide you through proper payment schedules that protect both you and ensure steady project progress.

We can advise on the best approach for your project. Sometimes it makes sense for you to source certain items directly, especially if you have specific preferences or want to save money. Other times, it’s more efficient for contractors to supply everything. We’ll recommend the smartest approach based on your timeline, budget, and stress levels.

This depends on the scope of work. Bathroom renovations are usually manageable while living at home, though you’ll need alternative arrangements for a few days. Kitchen renovations require more planning but are doable. For full house renovations, many clients stay with family or rent temporarily. We’ll help you plan the most practical approach for your situation.

Most internal renovations don’t require planning permission, but extensions, loft conversions, and significant structural changes usually do. London boroughs have specific requirements, and we know them well. We’ll advise you on what’s needed and help coordinate with architects when planning permission is required.

Loft conversions in London typically cost £20-60K depending on the size, complexity, and finish quality. A basic conversion might be £20-30K, while a luxury conversion with ensuite can reach £60K+. The investment usually adds significant value to your property – often more than the renovation cost in most London areas.

Side return extensions typically cost £40-80K in London, depending on the size and specification. This includes structural work, extending utilities, flooring, and finishing. It’s one of the most popular extensions because it dramatically increases kitchen and living space while adding substantial property value.

Quality renovations typically add more value than they cost, especially in London’s property market. A well-executed kitchen or bathroom renovation often recoups 70-100% of costs in added value, while extensions frequently add more value than their cost. We focus on improvements that enhance both your lifestyle and property value.

We’re typically 10-20% more than basic sole traders because you’re getting specialist expertise, full project support, and complete peace of mind. You’re not just paying for the work – you’re investing in a hassle-free experience with guaranteed quality. Many clients tell us we’re the best value they found, even if not the cheapest price.

Think of us as your expert friend who happens to know everything about renovations. We’re available via WhatsApp and phone throughout your project to answer questions, provide guidance, and support with any communication with contractors. You focus on the exciting parts (choosing finishes!), while we handle the technical and logistical details.

We work throughout London within the M25. Our network of vetted Pagers covers all London boroughs, so whether you’re in Zone 1 or the outer suburbs, we can support your renovation with the same quality and service standards. With over 1,500 completed projects, we can always supply you with examples local to you, in similar property types and even provide homeowner references to help you understand their experience.

Our ideal clients are creating their first proper family home in London. Often first-time renovators or those who’ve had disappointing experiences before. They value quality and want a trusted partner to guide them through the process without the stress and uncertainty that renovation usually brings. They want excellent results without renovation becoming a second job.

Book a briefing call with our team. We’ll discuss your goals, provide honest advice about what’s needed, and give you transparent pricing. No pressure, no sales tactics – just straightforward guidance from people who’ve helped over 1,500 London homeowners create homes they love. Ready to start your stress-free renovation journey?