How we help during & beyond your build
We don’t project manage. We match you to a Pager who does, and remain your sounding board.
We don’t project manage. On purpose.
Lots of companies sell “project management” to win your project. We’d rather be straight with you: your Pager runs your build.
Proper project management is expensive, often £2,000–£4,000 a month. So we match you with a Pager who brings just the management your project needs, whether that’s an owner on the tools or a dedicated site manager.
We step in where it’s needed
WhatsApp support
With a group chat between us, you, and your Pager. We’re always up to speed with your project, and can step in if you need us.
When something goes wrong
Renovations aren’t always straightforward and no matter how much you prepare, things can pop up. We’re here to help where we can and lean on our relationships with Pagers.
Progress calls
We check in with you and your Pager throughout the build.
12-month workmanship warranty
Every Pager guarantees their work for 12 months, and we hold them to it.
We don’t run your build
Your Pager manages the day-to-day, from the site to the team to the programme. We’re always available to help fix any issues that arise, or when you’re not sure what to do.
We’re not part of your contract
Your contract and your workmanship warranty are with your Pager. We know what a contract should look like so we’ll make sure you’re protected before you sign, and use our relationship with your Pager to hold them to what’s agreed.
We don’t make judgement calls for you
It’s your home and your project, so the decisions are yours. When you’re unsure about something during the build, we’ll give you an honest view and be your sounding board.
You shouldn’t need us, but you might
You shouldn’t need us, but you might
We’re rated Excellent on Trustpilot, and deliver quality renovations across London, but things can still go wrong.
When they do, we lean on our relationship with your Pager as hard as we can. But your contract is with them, not us, and it would be wrong of us to pretend otherwise.